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Terms of use
The "Terms of Use" encompass a summary of rules and conditions for using our Services
available on the website https://www.crescopartners.cz. You are urged to thoroughly read
and understand these Conditions before utilizing our Services. By using the website or our
Services, you consent to these Terms. If you disagree with these Terms, do not access our
website or use our Services in any other way.
Please note that the document "Privacy Policy" is also part of these Terms. By using our
Services, you declare that you have read the "Privacy Policy," understand its content, and
agree to its terms. Additionally, the document "Risk Information" is part of these Terms.
By using our Services, you acknowledge having read the "Risk Information," understand
its content, and acknowledge the details it contains.
1. About Us
The CrescoPartners brand and the internet domain https://www.crescopartners.cz are
operated by:
Cresco Partners s.r.o.
Purkyňova 71/99
Královo Pole
612 00, Brno
The Czech Republic
ID: 223 03 324,
Registered in the Regional Court Brno, Insert No. 142282
Contact: https://www.crescopartners.cz, +420 770 335 313
(Further in the text: "CrescoPartners“
, "we," "us," "our," and corresponding modifications
of these terms.)
2. Definitions
"AML" means Anti-Money Laundering, which refers to the protection against money
laundering and the prevention of terrorist financing.
"Services" refer to the services provided through the Website - the purchase and sale of
crypto assets.
"Terms" refer to these Terms of Use, as well as any document they refer to.
"Website" means the website https://www.crescopartners.cz."Client" means a Registered Client or an unregistered visitor to the Website (hereinafter
referred to as "You," "Your," "Yours," and their respective modifications).
"Registered Client" means anyone who has successfully registered on the Website.
"Content" refers to data, text, information, advertisements, messages, details,
photographs, graphics, software, files, sounds, static and moving images, and any other
material on the Website.
"Crypto asset" means a type of asset that is transferable exclusively and solely through
blockchain technology, including digital coins, tokens, or other forms of digital means of
exchange based on cryptography, such as Bitcoin, Ethereum, and any other digital
currency offered for purchase or accessible for sale on our Website.
"Fiat Currency" means any currency issued by the respective national or supranational
authority, which is legally recognized and backed by the state, e.g., EUR, USD.
"Account" means Your account on the Website through which Services can be performed.
"Virtual Wallet" means an electronic device or online service that allows an individual to
conduct electronic transactions.
3. Purpose and method Services
Purchase of Crypto asset
The services available through our Website allow Registered Clients to purchase Crypto
asset directly from CrescoPartners.
Sale of Crypto asset
The services available through our Website also allow Registered Clients to sell Crypto
asset directly to CrescoPartners. CrescoPartners decides on the possibility and
conditions of the sale based on its current capabilities.
After successfully opening an account, including completing the verification process at
the respective level, you can start buying or selling Virtual Currencies in available trading
pairs for Fiat currency - EUR/CZ.
4. Provision of Services
Payment Method
Sending and receiving Fiat currency to and from CrescoPartners is possible via bank
transfer. The availability of these transfer methods depends on various factors which
CrescoPartners cannot control, and continuous availability of specific payment methods
is not guaranteed.
Bank TransfersWhen purchasing Crypto asset via bank transfer, if a different amount is received than
what was ordered, CrescoPartners will contact you to provide instructions for changing
or canceling the order.
Sending and Delivery of Crypto asset
CrescoPartners commits to delivering your purchased Crypto asset as soon as possible,
in accordance with the Terms. Delivery of Crypto asset is separate from the payment
process and depends on the current situation in the network (Blockchain).
Wallet Address
You acknowledge and agree that purchased Crypto asset will be delivered to the address
of your personal Virtual Wallet, which you provide in your profile and each time you make
a purchase. CrescoPartners verifies the format of the address but is not responsible for
any damage caused by incorrectly entering an address for which you do not own the
private key.
Due to the nature and form of Virtual Currencies, future value and liquidity cannot be
guaranteed. By registering on our site, you acknowledge the risks associated with buying
and selling Virtual Currencies, including the fact that CrescoPartners cannot guarantee
the current or future value of Crypto asset or
the possibility and availability of its exchange for other Crypto asset or Fiat currency.
CrescoPartners is not obligated to repurchase Crypto asset from you.
5. Registration
By registering on the website, you declare that:
a) You are legally authorized to enter into binding agreements,
b) You are at least 18 years old,
c) You are solely responsible for any tax obligations that may arise in connection with the
use of our Services,
d) You understand the risks associated with virtual currencies, which may stem from
hardware, software, internet connection, or Blockchain protocol errors and failures,
e) You understand the security measures required for holding and storing virtual
currencies,
f) All provided information is complete, accurate, and current, matching the details you
provide for identity verification.
Your registration request is considered a proposal to CrescoPartners for registration
purposes, which may not necessarily be accepted. The contract for using the Servicesbecomes effective and these Conditions become binding when you start using our
Services as a Registered Client.
6. Users and Accounts
This website offers services to both individuals and legal entities, with the stipulation that
each person or entity can only have one registered user account.
By registering on the site, you agree to provide current, accurate, and complete
information for identification and verification purposes. The scope of information and
personal data required depends on the current AML legislation. The extent of information
may increase with the accumulated turnover on our platform.
For individual identification, required details include name, email address, permanent
address, phone number, state-issued ID number (e.g., national ID card), date of birth,
IBAN, among others.
For the identification of a legal entity, besides the entity's identification details,
verification of the individuals identified as beneficial owners and those authorized to act
on behalf of the entity is required.
Identity Verification: Before enabling you to buy or sell crypto asset through our services,
we must verify your identity, which may require additional documents.
For identity verification, the required information includes a copy of your national ID card
or another identification document such as a driver's license, a utility bill as proof of
residence, and a bank statement indicating your permanent address. To clarify any
ambiguities, a phone or video call may be required.
By registering, you acknowledge that further steps may be taken to verify the truthfulness
of the provided information and additional documentation may be requested to support
the provided data. This process is designed to prevent fraudulent activities, unauthorized
conduct, incorrect identity verification, and to strengthen Anti-Money Laundering (AML)
measures. Cooperation with third parties that may have relevant information, such as
banks, may also be sought.
Please note that if any documents raise suspicions of misuse or attempted fraudulent
activity, CrescoPartners has the right to reject them and report
Warning. If the provided documents raise any suspicion of misuse or an attempt at
fraudulent activity, we reserve the right to reject such documents without any further
explanation of our suspicions. Suspicious documents will be promptly handed over to the
relevant criminal justice authorities.CRESCOPARTNERS RESERVES THE RIGHT TO NOT CARRY OUT REGISTRATION OR TO
LIMIT ACCESS TO AN ACCOUNT, RESTRICT THE SCOPE OF AN ACCOUNT, OR SUSPEND
OR REFUSE TO EXECUTE A TRADE IF THERE IS AN ASSESSMENT OF THE INFORMATION
PROVIDED.
Account Security. As a Registered User, you are fully responsible for maintaining and
protecting your user account data and access, including your access password, and for
any action related to your user account. You acknowledge that the theft of your login
credentials could expose your Account to the danger of unauthorized access by third
parties.
If you discover unauthorized use or access to your user account or password, or if there
is a possibility that your login credentials have been stolen or there has been another
breach of privacy and security, please inform us immediately
at https://www.crescopartners.cz.
You are fully responsible for the handling of your account, whether by action or omission,
knowingly or negligently, including the actions of a third party using or through your user
account.
By registering, you further declare that you will not misuse the Services for any illegal
activity, including but not limited to, laundering of proceeds from criminal activity, illegal
gambling, financing of terrorism, and others. CrescoPartners reserves the right to
suspend the use or cancel the user Account, block ongoing transactions, or not allow new
transactions if it, at its discretion, evaluates suspicious or unlawful activity.
7. User Content
When uploading any content to the Site through your user account, you declare that it will
not contain:
a) false, misleading, exploitable information or data
b) content and material protected by third-party copyright for which you do not hold a
license or other right to publish
c) obscene, offensive, defamatory, or illegal content
d) content that CrescoPartners may consider risky from the perspective of protecting its
name or reputation
e) any other content contrary to applicable laws.
CrescoPartners reserves the right, at its discretion, to remove any content that would
violate the restrictions mentioned in the preceding point. Your responsibility for
undesirable content as well as our further steps are not affected by this.CrescoPartners does not ensure or guarantee the authenticity or reliability of any content
and data published by users of the Site or addressed by users of the site.
8. Pricing (Determining the price and executing of order)
The exchange rate at which Crypto asset is bought or sold is based on the price listed on
the Site. The price listed on the site is derived from the average rate determined by the
service www.coingecko.com. Link to the Coingecko service's price formation
methodology.
Regardless of the above, you acknowledge and agree that the price displayed on the site
at which CrescoPartners buys or sells Crypto asset is valid only for that moment. Also, the
price that appears in your request for the provision of buying or selling Services may not
be the final price of your transaction (Exchange Rate). This is due to the high volatility of
Crypto asset prices and also because a certain amount of time is needed to complete a
transaction. Details of the transaction process are provided below.
The final price of your transaction will be the price displayed on the Site in the client area
or may be offered to you via email.
When purchasing crypto asset by bank transfer, the customer agrees on the final price in
the user interface in the "Exchange" section. This option to agree on the final price is
available in the user interface after we receive confirmation of funds received.
When selling crypto asset, the customer agrees on the final price in the user interface in
the "Exchange" section. This option to agree on the final price is available in the user
interface after we receive confirmation of funds received.
You acknowledge and agree that the final price may be either higher or lower than any
other price or rate previously available on the Site, due to price fluctuations over time. We
have no control over these facts and cannot influence them.
As soon as possible, including the completion of the required degree of the AML process,
we will execute your order at the level of the Final Price. Until the execution of the order,
each order is considered as ongoing, and therefore uncompleted, and such an order does
not bind either party.
Sending and delivery depend on the type of transaction and will be carried out as soon as
possible.
Delivery of Crypto asset from us in case of your purchase to your Virtual Wallet.
Delivery of Fiat Currency from us in case of your sale of Crypto asset will be carried out
through a bank transfer using the details and instructions you provided at registration
and/or at the time of placing your order for the sale of Crypto asset.Confirmation of the transaction will be provided on the Site and delivered via email,
stating the Final Price and other details concerning the transaction.
Cancellation of the transaction. Completed transactions cannot be canceled. Changes
or reversals of any transaction are not possible if it concerns a completed transaction.
Any type of Transaction can be canceled before payment. After payment, the transaction
can be canceled by not agreeing to the final price in the user interface in the "Exchange"
section.
Automatic Cancellation of Order. As the Services are provided through an automated
system, if payment is not credited to the relevant account within the specified limit for an
order, the order will be automatically canceled.
Unrealized Payments. If your payment is rejected due to a lack of funds or for any other
reason, you agree that CrescoPartners may cancel the transaction at its own discretion.
If the transaction is canceled, we will inform you of this fact.
Rejection or Cancellation of Order. We reserve the right to refuse to process an order or
to cancel an ongoing order if:
It is required by law or by order of a court or other competent authority,
We deem the order or transaction to be in violation of any of these terms or legal
regulations,
It exceeds the limit related to the number or volume of transactions for the relevant
period, according to CrescoPartners's internal regulations (AML Policy) or other
applicable regulations,
Such a transaction exhibits risk factors for the operation of CrescoPartners and its
reputation.
Allocation of Costs. In the event of the cancellation of your order after receiving Fiat
currency from you for the respective order, CrescoPartners will return the received funds
after deducting costs or expenses associated with this act, including bank fees, exchange
fees, or payment processor fees. CrescoPartners may proceed in the same manner in the
case of your sale of Crypto asset to CrescoPartners. Upon receipt of the Crypto asset, if
the transaction is cancelled, CrescoPartners will return your Crypto asset reduced by the
relevant costs and expenses associated with the transaction.
9. Payments
You are fully responsible for the payment of all due amounts. We reserve the right to
suspend any payment that we are to make in your favor until it is possible to properly
identify and verify your identity as well as the payment details.You acknowledge that in some cases we use third-party services as payment processors
to process payments between us. For such cases, you acknowledge that we may provide
the processors with specific personal data and documents about you, including
transaction details.
In accordance with "Data Protection," CrescoPartners may use or provide your data to
payment processors for the purpose of providing Services through the Site, as well as for
the purpose of protection against the legalization of proceeds from criminal activity and
terrorism financing.
In the event of reasonable suspicion of fraudulent activity carried out by you or in
connection with your account, CrescoPartners may block your User Account on the Site,
reverse or withhold any payments.
CRESCOPARTNERS WILL, IN THE EVENT OF DETECTION OF FRAUDULENT OR ILLEGAL
ACTIVITY, ACT IN ACCORDANCE WITH LEGAL REGULATIONS, NOTIFY THE RELEVANT
CRIMINAL JUSTICE AUTHORITIES AND SUPERVISORY BODIES. TO ENFORCE ITS CLAIM,
CRESCOPARTNERS MAY USE THE SERVICES OF THIRD PARTIES.
10. Intellectual Property
CrescoPartners is the owner of the license to all intellectual property rights on the
Website. All of these works are protected by copyright at the local and international levels.
All rights are reserved.
Objects of our intellectual property that are subject to copyright protection include the
source code of the software used on the Website, the structure, arrangement, and
interrelationships used on the Website, as well as all other Content.
It is prohibited to modify, reproduce, distribute, or commercially exploit any Content
available on the Website, including text, graphics, video, sound, source code, or user
interface design.
CRESCOPARTNERS HEREBY GRANTS YOU A NON-EXCLUSIVE, REVOCABLE, TIME-
LIMITED, AND FREE LICENSE TO ACCESS AND USE THE OBJECTS OF OUR INTELLECTUAL
PROPERTY EXCLUSIVELY FOR YOUR PERSONAL, NON-COMMERCIAL USE.
The license is terminated by suspending or canceling access to the account.
All Content that you publish on the Website is considered public and non-exclusive. By
publishing Content, you grant us a non-exclusive, irrevocable, worldwide, unlimited
license without compensation for the provision of the license.11. Compliance
As a Registered User, you are responsible for ensuring that the use of the Services through
the Website complies with applicable laws that apply to you.
If CrescoPartners assesses your use of the Services as non-compliant with legal
regulations, including suspicions of Website abuse (section 13), or if the AML risk
assessment process cannot be completed, CrescoPartners may refuse to provide the
Services, process transactions, or accept you as a client. Furthermore, other measures
are not affected by this.
International Sanctions. As a Registered User, you declare that you act in accordance
with applicable international economic and export sanctions.
Without limiting the above general provisions, you undertake not to use our Services if any
of the following conditions apply to you:
You are a resident of Afghanistan, Barbados, Burkina Faso, Cambodia, Cayman Islands,
Haiti, Jamaica, Jordan, Mali, Morocco, Myanmar, Nicaragua, Pakistan, Panama,
Philippines, Senegal, South Sudan, Syria, Trinidad and Tobago, Uganda, Vanuatu, Yemen,
Zimbabwe.
You are a resident of a country subject to sanctions by the United Nations, the European
Union, the United Kingdom (HM Treasury), and the USA (OFAC).
You are listed on any of the sanctions lists.
You are a resident of Albania, Barbados, Burkina Faso, Cayman Islands, Democratic
Republic of Congo, Gibraltar, Haiti, Jamaica, Jordan, Mali, Mozambique, Nigeria, Panama,
Philippines, Senegal, South Africa, South Sudan, Syria, Tanzania, Türkiye, Uganda, United
Arab Emirates, Yemen.
Tax Liability. You, as a Registered User, are fully and exclusively responsible for fulfilling
your tax obligations that may arise in connection with the use of our Services.
12. Access to the Website
CrescoPartners does not guarantee that our Services will be continuously available.
CrescoPartners reserves the right to suspend or refuse the provision of Services at any
time and at its sole discretion. CrescoPartners is not responsible for any losses incurred
due to the unavailability of Services, regardless of the cause. You acknowledge that the
unavailability of services may result in delays in the processing or execution of orders and
transactions, and CrescoPartners is not responsible for such delays.
You further acknowledge that CrescoPartners is entitled at any time to:Suspend your Account
Terminate the validity of these Terms and simultaneously block your Account,
Refuse to provide the Service, cancel or reverse a Crypto asset transaction, regardless of
whether the corresponding funds have been debited to you, depending on the payment
method,
Restrict your access to your account,
Restrict your access to the Website, including its content and tools, restrict or remove
content, take technical and legal measures to limit the use of the Services
And take other measures, not mentioned above, at the exclusive decision of
CrescoPartners, as a result of any of the specified reasons.
CrescoPartners may proceed as described above in the following cases:
Violation of these Terms, attempting to gain unauthorized access to the Website or
another Registered User's Account, or aiding such conduct.
We have reasonable suspicion that your user Account or transaction is connected to
certain illegal activity or is not in compliance with applicable legal regulations.
We have reasonable suspicion that the transaction is part of illegal activity, such as
money laundering, terrorism financing, fraud, or other criminal activity.
We have been requested by a court or other competent authority to do so, or your Account
is the subject of an investigation or legal proceedings.
Abuse of the Services we provide, including opening multiple user accounts.
One of our transaction processors refuses to provide you with additional services.
We conclude that cooperation with you may negatively affect our reputation.
Events caused by force majeure, such as operational or technical problems and
restrictions.
You have not provided us with the requested information or have provided it insufficiently.
The user Account or transaction does not comply with CrescoPartners's AML rules.
IN CASE OF NON-EXECUTION OF THE TRADE FOR ANY REASON, FUNDS WILL BE
RETURNED TO YOU IN FULL.
CRESCOPARTNERS HOLDS CLIENT FUNDS SEPARATELY FROM ITS OWN FUNDS AND
DOES NOT DISPOSE OF THEM.CRESCOPARTNERS RESERVES THE RIGHT, BASED ON ITS EXCLUSIVE DECISION, TO
SUSPEND OR TERMINATE ACCESS TO YOUR ACCOUNT OR TO REFUSE A REQUEST TO
OPEN AN ACCOUNT FOR ANY OTHER REASON.
In the event that CrescoPartners suspends or cancels your access to the Account and the
Services, you will not be able to access your Account or otherwise use our Services. As a
result, it reserves the right to:
Cancel outstanding or ongoing orders to purchase Crypto asset,
Retain the amount of Fiat currency paid for the purchase of Crypto asset that you have
not received so far.
In the event of suspension or cancellation of your Account, CrescoPartners may inform
you of this fact. CrescoPartners is not obliged to disclose to you any information related
to such CrescoPartners procedure.
You, as a Registered User, can cancel your Account at any time by sending a request
to https://www.bridgemarkets.sk. No fee will be charged for the actual cancellation, but
you are responsible for meeting your monetary obligations to CrescoPartners as of the
effective date of the account cancellation. CrescoPartners reserves the right to cancel
the ongoing transaction at the time of account cancellation.
Upon termination of the validity of these Terms, as the basic rules for using our Services,
you will stop using our Website, your Account, and our Services.
The exercise of the right to terminate the validity of these Terms and the closure of your
Account is not an obstacle to the enforcement or the right to compensation under these
Terms, whether with respect to the closure of your Account or any other fact.
Upon termination of the validity of these Terms, CrescoPartners may keep relevant data
for the time necessary for tax and business purposes or in accordance with legal
requirements. If there is no longer a reason to keep your data, CrescoPartners will dispose
of it in the expected manner.
13. Abuse of the website
As a Registered User of the Website, you declare and agree that by using your Account,
you will not violate any law, contract, third-party right, or commit a crime. At the same
time, you acknowledge that you are fully responsible for your actions or omissions in
connection with the use of our Services. Regardless of the above, you further declare and
agree that:
You will not use our Services if any law applicable to you expressly prohibits it.
You will not engage in fraudulent or illegal activities through the use of our Services.You will not provide false, inaccurate, or misleading information.
You will not attempt to limit the functionality of our Website in any way.
You will not develop applications that could affect or impact our Services without our
prior consent.
You agree to act in accordance with the interests of CrescoPartners, and you will
indemnify CrescoPartners, including its employees and other associated persons, in the
event that CrescoPartners incurs any claims, liability, or damage claims in connection
with your:
Violation of these Terms,
Use of the Website, use of our Services, or use by a third party through your account,
regardless of whether you authorized it,
Violation of legal regulations or the rights of third parties.
14. Limitation of liability
Our Services are provided in the form that is currently available. CrescoPartners does not
guarantee that our Services will be available at any given moment, fully functional, or
usable to the desired extent.
CrescoPartners is not responsible for the handling of your login credentials.
Limitation of Liability. CrescoPartners is only responsible for losses or damages caused
directly by our actions or omissions, to the extent defined in the following points.
Scope of Liability. CrescoPartners, as well as our cooperating persons, partners,
directors, employees, or other representatives, are not liable to an extent exceeding the
value of the executed order or transaction.
CrescoPartners and any of its representatives are not liable for any of the following types
of losses or damages arising as a result of or in connection with the provision of Services
based on these Terms or their violation:
Lost profits or anticipated profits, including losses of anticipated trading revenues or
potential trading losses, even if CrescoPartners was aware of or could have anticipated
them. This includes cases of non-execution or delayed execution of transactions, where
a claim for compensation on your part arises, the amount of this claim does not exceed
the value of the transaction.
Loss or damage to reputation or goodwill, loss of business opportunity, customers, or
contractual relationship,
Damage to hardware, software, or data, or their loss,Any loss or damage that does not directly result from our breach of obligations,
CrescoPartners is not responsible for the transfer of Crypto asset if you provide an
incorrect Virtual wallet address. Similarly, we are not responsible for the transfer of Fiat
currency provided that incorrect or incomplete payment details were provided to us.
CrescoPartners does not provide any guarantee regarding the time required to process
your order, as several factors affecting payments with payment cards and bank transfers
are beyond CrescoPartners's control. In any case, we make every effort to process each
individual order as promptly as possible.
CrescoPartners is not responsible for changes or termination of these Terms, suspension
of your access to CrescoPartners Services, except to the extent stated in this section.
These Terms do not exclude our liability in case of death or injury arising from our negligent
conduct, or our liability for fraudulent misrepresentation of provided data, nor any other
liability that cannot be excluded under applicable laws.
Using the internet carries the risk of virus attacks or communication channel failure.
CrescoPartners is not responsible for any damages or interruptions in the provision of
Services caused by computer viruses or other types of malware that may adversely affect
your systems or devices. Given the increasing cases of phishing attacks, please pay
increased attention when entering login credentials, reviewing emails, and
communicating with CrescoPartners. Log into your account exclusively through our
Website; any other login is not possible. If you find such a situation, please inform us
Our Services do not include custody, meaning we do not hold your Crypto asset in
custody. In some cases (e.g., during verification for the purpose of completing AML
processes), there may be a delay in processing your order. You acknowledge that a delay
in processing an order is possible. In the event that, in connection with the caused or
uncaused delay, a claim for compensation of any kind arises, including loss of usability,
lost profits, data loss, you undertake not to seek damages from us that you or third parties
suffered.
15. Crypto assets market’s specifics
The subject of our trade and business is the execution of the sale and purchase of Crypto
asset.
This is an international, open payment system, the regulatory framework of which is still
evolving. The Markets in Crypto Assets Regulation (MiCA) is a positive step forward, and
CrescoPartners has applid for a MiCA license, it closely monitors and adjusts its activitiesto the requirements arising from the Regulation, implementing regulations and
interpretations.
Over time, regulations in this area are beginning to be applied in individual countries, from
which new rights, obligations, and limitations may arise for us. In such cases, we reserve
the right to modify these Terms, the method of providing Services, limit the scope of
Services provided, or terminate the provision of Services if it is not possible to comply
with the required changes.
You also acknowledge that any regulation at the local or international level may adversely
affect the use, transfers, exchange, and the value of Virtual currencies.
Our Services cannot be considered as financial advice. Through customer support, we
can provide you with general information about prices or price volatility of Virtual
currencies, as well as circumstances affecting the price of Crypto asset. This information
cannot be considered as financial advice either.
THE DECISION TO BUY OR SELL CRYPTO ASSET IS YOUR OWN AND VOLUNTARY
DECISION AT YOUR OWN RISK, AND CRESCOPARTNERS ASSUMES NO RESPONSIBILITY
FOR ANY LOSSES.
We recommend consulting your approach and financial situation with experts in the field
of legal and tax advice.
16. AML
Money laundering is understood as the process of concealing the origin and nature of
proceeds from criminal activities while pretending their legitimacy. Financial service
providers like our CrescoPartners are often exposed to attempts to launder proceeds
from criminal activities through their services, without CrescoPartners's knowledge or
suspicion.
The current legislation in this area is based on Act No. 253/2008 Coll. on the prevention
of the legalization of proceeds from criminal activities and on the prevention of the
financing of terrorism ("Act") and Directive (EU) 2018/843 of the European Parliament and
of the Council amending Directive 2015/849 on the prevention of the use of the financial
system for the purposes of money laundering or terrorist financing ("AMLD5").
CrescoPartners, as the operator of a crypto asset exchange and the operator of a crypto
asset wallet, is considered a "subject obligated to report.
”
Since at CrescoPartners, we understand that to establish a firm place for Virtual
currencies in the existing financial system and for the adoption of Virtual currencies by a
wide range of users for their everyday use, it is necessary to follow the same rules as those
that apply to Fiat currencies.For this reason, from the very beginning of providing our services, we have implemented
processes and a control system to prevent money laundering and the financing of
terrorism. These processes in our CrescoPartners are set in accordance with legal
requirements and international standards.
Part of our fight against financial crime includes processes and systems that allow us to
identify and mitigate the risk of abuse of our services for illegal activities:
Through the KYC ("Know Your Customer") form, we collect information about our
Registered users, and the information collected is evaluated according to the rules of
CrescoPartners s.r.o.'s internal Program for preventing and detecting money laundering
and the financing of terrorism.
We assess the risk level of individual clients based on risk factors in the field of virtual
currencies.
We evaluate business operations for their unusual nature.
We continuously assess the client's risk profile during the duration of the business
relationship or in connection with a new transaction.
We continuously monitor individual transactions and their compliance with legislation
and our internal regulations.
If we suspect that our business relationship or an individual transaction you are
attempting to make carries the risk of money laundering, the financing of terrorism, or any
other financial crime, we may, at our sole discretion, reject your registration request,
close your user account, refuse to process the order, or take other necessary actions,
including legal measures. We are not obligated to inform you about such actions or
explain the reasons or justify them.
To carry out these measures, we collect personal data and process it in accordance with
the "Personal Data Protection" . All data and information you provide to us must be
complete, accurate, and truthfu. By providing this information, you also grant us
permission to collect additional information about you from third parties, especially from
credit registries and other databases, for the purpose of verifying the provided
information.
We are not responsible for delays, failures, or interruptions in the provision of services
directly or indirectly for any reason beyond our control, including natural disasters,
strikes, civil unrest, war, telecommunications and internet network failures, equipment
failures, or software failures.17. General Provisions
These Terms and any documents referred to herein constitute an Agreement between us,
which takes precedence over all previous dealings that may relate to the same subject
matter as these Terms.
Relationship of the Parties. Nothing in these Terms is intended, nor shall it be deemed, to
establish a partnership or joint venture, or any other connected persons (agents,
employees, etc.).
Force Majeure. We are not responsible for delays, failures, or interruptions in the provision
of services directly or indirectly for any reason beyond our control, including natural
disasters, strikes, civil unrest, war, telecommunications and internet network failures,
equipment failures, or software failures.
Transfer of Rights and Obligations. The contract established by these Terms is binding on
both parties, as well as on our potential legal successors. Your disposal of this contract
or the transfer of any rights and obligations arising from it is not permitted without our
prior consent. CrescoPartners may transfer, assign, or otherwise dispose of this
Agreement, as well as any rights or obligations arising from it, at any time during the term
of this Agreement.
If any provision of these Terms is determined by the relevant authority to be invalid, illegal,
or unenforceable in any extent, it shall be separated to the extent permitted by law, and
the remaining extent shall remain valid.
Permanent Provisions. All provisions that by their nature extend beyond the expiration of
these Terms shall remain in effect even after the expiration of these Terms. This includes
provisions regarding the suspension and termination of user accounts, the use of the
Website, amounts owed to CrescoPartners, as well as general provisions.
18. Dispute resolution and choice of law
If any dispute arises between you and CrescoPartners, both contracting parties undertake
to attempt an amicable resolution of the dispute by contacting the other contracting
party.
The contracting parties have agreed that disputes that cannot be resolved through
extrajudicial means shall be subject to the jurisdiction of the courts of the Czech
Republic. CrescoPartners reserves the right to initiate legal proceedings against you in
your home country.
These Terms, the Agreement, as well as any claims and disputes arising from or in
connection with these Terms, are governed and drafted in accordance with the applicable
laws of the Czech Republic.19. Changes
CrescoPartners reserves the right to amend, supplement, or modify the relevant
provisions of the Terms as necessary, especially in light of legislative changes, security
reasons, or changes in the provided Services.
CrescoPartners will inform about changes by publishing them on the Website or by
sending an email. The changes will become effective upon their publication on the
Website or at the time specified in the new version of the Terms.
Therefore, we recommend regularly checking these Terms. If you do not agree with the
changes to the Terms, your only available action is to discontinue using our Services and
close your account.
Document version: v2
Last update: 07.2025
High risk countries: https://eur-lex.europa.eu/legal-
content/SK/TXT/HTML/?uri=CELEX:32022R0229
Countries with strategic AML deficiencies: https://www.fatf-gafi.org/en/countries/black-
and-grey-lists.html
Last update: 10.09.2025